Terms of Service
Last Updated: March 18, 2026
Welcome to Phantom Mail! These terms explain how our service works and what we expect from each other. We've written them to be clear and fair.
1. Acceptance of Terms
By using Phantom Mail (the "Service"), you agree to these Terms of Service and our Privacy Policy. If these terms don't work for you, please don't use the Service.
2. Description of Service
Phantom Mail provides temporary and permanent disposable email addresses for receiving emails. The Service includes:
- Free Plan: Temporary email addresses that expire after 1 hour
- Premium Plan: Permanent addresses, 30-day email retention, custom usernames, email forwarding, and API access
3. User Responsibilities
You're in control of how you use our service. We ask that you use it responsibly and legally.
🔒 Privacy First:
We don't monitor your usage or share your data with anyone. We can't see what you're doing with our service, and we won't report your activities to authorities or third parties. You're responsible for your own actions.
3.1 Please Use Responsibly:
- Use the Service in ways that comply with your local laws
- Respect others and don't use the service to harm people
- Don't abuse the service infrastructure or try to overload our systems
- Keep your account secure if you create one
We trust you to make good decisions with the privacy tools we provide.
4. Account Terms
4.1 Account Creation
- You can create an account to access Premium features
- Choose a username and strong password
- Keep your login credentials secure - you're responsible for your account
- No Password Recovery: We can't recover lost passwords, so keep yours safe
4.2 Account Security
- You're responsible for what happens with your account
- Let us know if you suspect someone else accessed your account
- Don't share your credentials with others
5. Service Availability
We provide the Service "as-is" without uptime guarantees. We work hard to keep everything running smoothly, but sometimes things happen:
- Maintenance: We occasionally need to perform maintenance
- Downtime: Technical issues or infrastructure problems may cause temporary outages
- No Liability: We're not liable for service interruptions - we're doing our best!
6. Email Retention and Deletion
- Free Users: Emails are automatically deleted after 1 hour
- Premium Users: Emails are retained for 30 days, then automatically deleted
- Permanent Addresses: Custom addresses remain active as long as your Premium subscription is valid
- No Data Recovery: Once emails are deleted (manually or automatically), they cannot be recovered
7. User Responsibility and Liability
You're in charge of how you use our service. Here's what that means:
- You decide how to use the Service
- We don't monitor your usage, so we can't tell you if what you're doing is legal in your area
- It's your job to make sure you're following your local laws
- You handle the consequences of your choices
We provide privacy tools. You choose how to use them responsibly.
8. Premium Subscription
8.1 Payment Terms
- Premium subscriptions are paid via cryptocurrency
- Payment is manually verified by the admin
- Premium access is activated after payment confirmation
- Subscriptions are non-refundable except as required by law
8.2 Cancellation
- You may cancel your Premium subscription at any time by contacting us
- Cancellation takes effect at the end of your current billing period
- No prorated refunds are provided for partial months or years
9. Developer API
If you use our Developer API, you agree to:
- Respect rate limits: 100 requests/day (free) or 10,000 requests/day (Premium)
- Not abuse or overload the API
- Keep your API key secure and confidential
- Not use the API for prohibited activities listed in Section 3
10. Intellectual Property
All content, design, code, and materials on Phantom Mail are the property of Phantom Mail or its licensors and are protected by copyright, trademark, and other intellectual property laws.
11. Limitation of Liability
Important legal stuff:
- The Service is provided "as-is" and "as available" - we make no warranties
- We're not liable for damages arising from your use of the Service
- We're not responsible for:
- Loss of emails, data, or account access
- Unauthorized access to your emails or account
- How you or others use the Service
- Third-party actions, security breaches, or malicious actors
- Service interruptions or data loss
We're providing a privacy tool, not a guarantee of perfection. Use it wisely.
12. Indemnification
You agree to indemnify and hold harmless Phantom Mail, its operators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms of Service
- Your violation of any law or regulation
- Your infringement of third-party rights
13. Third-Party Services
We use Cloudflare infrastructure for hosting and email routing. While we trust them, we can't control everything they do.
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated terms.
15. Governing Law
These Terms of Service are governed by and construed in accordance with applicable international laws. Any disputes will be resolved in accordance with the laws of the jurisdiction where the service operator is based.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Us
If you have questions about these Terms of Service, contact us:
Thanks for reading! By using Phantom Mail, you're agreeing to these terms. We've tried to keep them fair and straightforward.
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